Frequently Asked Questions
These are general queries, but you can always send us an email here:
twigsandwool (at) gmail (dot) com
Who made all this stuff?
A husband & wife team, based in Baltimore.
Where is Twigs & Wool made?
All knitwear is made in a smoke-free facility in Baltimore, Maryland. There are two small cats who wander about the studio space, as they are necessary to to live a happy life, but they don't come in contact with any of the materials or finished pieces.
Where do you get your yarn?
Our yarn, as well as all of our other materials, are purchased from other American companies. The majority of these are located within 15 miles from our studio.
Do you have a line of vegan knitwear?
At this time, we do not offer a standard vegan line. If you would like to work on a custom order, feel free to send us an email.
How should I care for my new knits?
Carefully. Wool is a resilient material that can last for many years when it's treated accordingly. Do not feel the need to wash the piece after each wear, try to stick to cleaning only as needed or at the start and end of each season. First, try to wipe the dirty part of the piece with a cool, damp cloth. If that is not enough, fill your sink with cool water and some mild detergent (Dr. Bronner's is a personal favorite). Submerge the piece and let it soak for 10-20 minutes depending on the degree of filth. Drain the sink and rinse the piece under cool, running water. GENTLY squeeze (DO NOT WRING) the water from the piece and then lay it flat on a few old bath towels to finish drying. The piece can be flipped over to dry faster. Please understand that the dye in the wool could transfer to the towel if the water was too warm, old (or dark colored) towels are always recommended. Don't hesitate to email if you have questions.
Do you accept custom orders?
Absolutely! Just reach out via the contact page and let's get the planning process rollin'.